Shipping Policy
Thank you for shopping with Diamo Paint. We are committed to delivering your order safely and efficiently. Please review the information below to understand our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays. During busy periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- United States: 7–10 business days
- Canada: 7–10 business days
- United Kingdom: 7–12 business days
- Australia & New Zealand: 8–15 business days
- Europe: 7–10 business days
- Rest of the World: 10–15 business days
Please note that shipping times are estimates and may vary due to customs, weather, or carrier delays.
Shipping Costs
We offer standard shipping on all orders.
Shipping fees are calculated at checkout based on your location.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this number to monitor the progress of your shipment.
If you do not receive tracking information within a few days after your order is processed, please contact us.
Multiple Packages
Some orders may be shipped in separate packages depending on product availability and warehouse locations.
If this happens, you will receive separate tracking numbers for each package.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees determined by your country.
These charges are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase.
If an incorrect address is provided, contact us as soon as possible at:
Email: info@diamopaint.com
We cannot guarantee changes once an order has been processed or shipped.
Delayed or Lost Packages
If your package is delayed or appears lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please contact us:
Email: info@diamopaint.com