Welcome to the Sparkle Zone ✨

Got questions? We’ve got the answers! Whether you’re new to diamond painting or already a sparkle pro, here you’ll find everything you need to make your Diamo Paint experience smooth, relaxing, and full of shine.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Getting Started

What is diamond painting ?

Do I need any experience ?

How do I start my first kit?

About Our Kits

What’s included in my Diamo Paint kit?

What sizes are available ?

What’s the difference between round and square diamonds ?

Orders & Shipping

When will my order arrive?

Do you ship internationally?

Can I track my order?

Custom Kits

Can I turn my photo into a diamond painting?

What kind of images work best?

Support & Replacements

What if I’m missing some diamonds?

What if my canvas or diamonds arrive damaged?

How can I contact you?