Privacy Policy

Privacy Policy

This Privacy Policy describes how Diamo Paint (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our site, you consent to the terms outlined below.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

When you make a purchase, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Payment information (encrypted via payment processor)

  • Phone number (optional)

b. Automatically Collected Information

When you browse our store, we automatically collect:

  • IP address

  • Device information

  • Browser type

  • Cookies

  • Pages viewed & time spent

  • Referring websites

This helps us improve your browsing experience.

c. Order Information

To fulfill your order, we collect:

  • Products purchased

  • Order total

  • Delivery preferences

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our store experience

  • Detect and prevent fraud

  • Personalize marketing and product recommendations (with consent)

3. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business:

a. Shopify

Our store is hosted on Shopify.
They provide the e-commerce platform that allows us to sell our products.

b. Payment Processors

Examples: Shopify Payments, PayPal, Stripe
Your payment details are encrypted and never stored on our servers.

c. Shipping Partners

To deliver your order efficiently.

d. Marketing Tools

Platforms that help us run ads or send emails (only with consent).

We do not sell, rent, or trade your personal information.

4. Cookies

We use cookies to:

  • Keep your items in cart

  • Improve site speed

  • Track analytics

  • Personalize your experience

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Retention

We keep your order information for our records unless you request deletion.
You may request removal at any time.

6. Your Rights

Depending on your region (EU, UK, California, etc.), you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion

  • Restrict use of your data

  • Withdraw marketing consent

To exercise your rights, contact:
📧 support@diamopaint.com

7. Third-Party Links

Our site may include links to third-party websites.
We are not responsible for the privacy practices of other websites.

8. Security

We implement strict security measures to protect your information.
Although no online system is 100% secure, we follow industry-best practices to protect your data.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
Changes take effect immediately when posted on this page.

10. Contact Us

If you have questions or need more information, contact:

📧 support@diamopaint.com

We’re here to help!